Is this your first time here?
- City of Toronto Response to COVID-19
Learn more about the current health situation and affected City of Toronto services.
Please note that the information presented in the We've Been Expecting You (WBEY) training modules that are available on this site was created before the onset of COVID-19 and the impact on the tourism and hospitality industry. Venues, attractions and businesses may have modified their hours of operation and services.
Please refer to their individual websites for the most up to date information for each organization.
- As of December 31, 2019, WBEY training has moved to a new hosting platform. Please register and create your new WBEY account by clicking the button below.
- The WBEY account must be created by an employee/a member of an organization/institution.
- The business information collected in this form will be maintained as a business record.
- The resources provided through this web-based engagement and education program will help businesses or individuals working with visitors gain the knowledge and skills to help visitors feel welcomed, informed and experience Toronto as a friendly city
- If you have any questions about the registration form or process, please email email@example.com using your business email account